Security & your accounts

Connecting two shops to a tool you've only just met is a fair thing to be cautious about. Here's how Listalong handles your accounts: plain English, no security theatre.

What it is designed to do

Listalong is built to:

• Read your active eBay listings, including titles, photos, prices, sizes, brands and item details.
• Create and end listings on Depop after your approval or configured rules.
• End an eBay listing when an item sells on Depop, and vice versa.
• Push tracking numbers to Depop after you upload your Australia Post labels.

Listalong is not built to:

• Access your banking, payout or payment details.
• Message buyers on your behalf.
• Create listings you have not approved directly or through your configured automation rules.

Listalong is designed to operate at a sensible pace rather than aggressively interacting with marketplace systems, helping reduce the risk of accidental duplicate listings or inventory issues.

How your accounts connect

Where eBay and Depop provide an official connection method, that is the connection path Listalong uses. You should not need to hand your marketplace password directly to Listalong.

Connection tokens are protected with appropriate technical controls, including encryption where supported by the hosting and database services used by the product. Access is limited to the actions required to provide the service.

Why you may sometimes reconnect Depop

From time to time, Depop may require you to reconnect your account. This is a Depop behaviour rather than a Listalong behaviour.

Listalong warns you before a connection expires so you can reconnect before syncing is interrupted.

Does this violate eBay or Depop rules?

Listalong is designed to work within the functionality provided by eBay and Depop. It is intended to perform actions that sellers can perform manually, such as creating listings, ending listings and updating tracking information.

Marketplace policies can change over time and sellers remain responsible for complying with the terms, policies and requirements of any platform they use.

Listalong is an independent tool and is not affiliated with, endorsed by, or operated by eBay, Depop or Australia Post.

Keeping your Depop standing safe

One of the biggest risks when selling across multiple marketplaces is accidentally listing an item that is not permitted on a platform.

Listalong identifies categories that may not be suitable for Depop and flags them for review before they are listed. This includes categories that may require extra care, such as certain electronics, battery-operated goods and gaming hardware.

These checks are intended as a helpful safeguard, not a guarantee of compliance. Sellers remain responsible for ensuring their listings comply with Depop's current policies and requirements.

Your data

To run the service, Listalong stores the listing, inventory and order information required to keep your eBay and Depop accounts in sync, along with the account information needed to operate the service.

We don't sell your personal information or listing data.

For more detail on how information is collected, used and retained, please see our Privacy Policy.

Want to leave?

Account disconnect controls are part of the product experience, and deletion requests can be made by contacting us.

If you'd like your account and associated data removed, contact us and we'll process your deletion request in accordance with our Privacy Policy.

Found a problem?

If you discover a security issue, we'd genuinely rather hear about it than not.

Email support@listalong.com.au and we'll investigate promptly.

Responsible disclosure reports are always appreciated.

Last updated: 3 August 2026. Listalong is an independent tool and isn't affiliated with eBay, Depop, or Australia Post.