Who we write for
Listalong's guides are written for Australian resellers, especially people selling second-hand clothing and everyday stock on eBay and Depop. We favour practical answers that can be used while sourcing, listing, pricing or packing an order.
A page should help with a real decision. We do not add a new article merely because a slightly different keyword exists. When an existing guide can answer the question properly, improving that guide is the better option.
How facts are checked
Marketplace fees, seller rules and product features can change. For those claims, we look for the closest primary source available:
- the marketplace's Australian help centre, policy or seller page
- the software provider's product, pricing or support documentation
- Australian government or regulator guidance for tax, business and consumer topics
- direct observations or clearly described original research
Secondary sources may help identify a question, but they are not a substitute for the original policy when the original is available. Important sources are linked inside the article so readers can check the details for themselves.
How comparisons are handled
Listalong publishes a cross-listing product and also writes about cross-listing tools. That is an unavoidable commercial interest, so comparison pages identify Listalong as our product rather than pretending to be independent rankings.
We compare tools against a stated use case, such as a small Australian eBay seller wanting to test Depop. Regional marketplace support is checked separately from a general claim such as “supports eBay”. If Australian account support is unclear, the article should say so and recommend confirming it before paying.
Prices are dated because currencies, limits and trial terms change. Advertised features are not presented as personal test results unless we have actually tested them.
How original studies are reported
A useful small study needs a reproducible question and honest limits. Each Listalong study should explain:
- when the information was collected
- which marketplace, location and categories were included
- how the sample was selected
- the definitions used to flag or classify an item
- what the study did not measure
- whether an anonymised summary can be shared
We separate observation from causation. For example, finding short descriptions in active listings does not prove that short descriptions caused those items to remain unsold.
You can see this approach in our audit of 100 eBay Australia clothing and shoe listings.
Writing and review
Drafting and editing tools may help organise material, check wording or find inconsistencies. They are not treated as sources. Before a guide is published, its claims, links, examples and Australian context are reviewed. Unsupported certainty is removed, and limitations are kept when the available evidence cannot support a stronger answer.
The aim is plain, useful writing. Search terms may help us understand the language sellers use, but they should not be repeated until a page becomes awkward to read.
Updates and corrections
A visible updated date should represent a meaningful review or change, not a cosmetic date refresh. Time-sensitive comparison and policy pages record when important details were checked. Older guidance may remain available when it is still correct, but stale claims should be updated, qualified or removed.
If you spot an error, email support@listalong.com.au with the page and the detail that needs checking. Clear corrections are welcome.